Privacy policy

What this covers

This policy describes how Lawrs handles the information you give us when you create an account, book a demo, use the tool library, or send a matter through the platform. It applies to lawrs.com and every tool and page under it.

It does not cover the sites of third parties we link to, including firms and practitioners listed on Lawrs Connect, who are responsible for their own pages.

Information we collect

Account information: name, work email, firm or organization, and role, collected when you request a demo or create an account.

Matter data: the documents, clauses, and correspondence you upload or connect for a tool to run against. This is processed to produce the output you asked for and is not treated as ours.

Usage information: which tools and pages you use, timestamps, and coarse device and browser data, collected to keep the product working and to fix what breaks.

How matter data is used

Matter data is partitioned per tenant and is used only to run the tool or workflow you invoked and to produce the citation trail behind its output. It is not pooled across clients and is not used to train or fine-tune a model, by us or by a model provider we route requests to.

Retrieval and generation against matter data are logged with the source documents involved, so a finding can be traced back to the page and paragraph it came from. That log is available to the workspace it belongs to.

Retention and residency

Matter data is retained for as long as your workspace is active, plus a limited recovery window after deletion, then removed on a rolling schedule. You can request earlier deletion at any time.

Processing is pinned to the region set out in your engagement terms. If no region is specified, data is processed and stored in the region your workspace was created in.

Who we share information with

We share information with infrastructure and model providers strictly to operate the product, under agreements that prohibit them from using your matter data for their own purposes. We do not sell personal information or matter data, and we do not share it for third party advertising.

We may disclose information if required by law, or to protect the rights, property, or safety of Lawrs, our users, or the public.

Your choices

You can request a copy of the account and matter data associated with your workspace, ask us to correct it, or ask us to delete it, subject to retention we need for legal, security, or billing reasons.

You can opt out of non-essential product email at any time from the link in the message itself.

Security

Matter data is encrypted in transit and at rest. Access within Lawrs is limited to what a role needs and is itself logged. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Changes to this policy

If we make a material change to how we handle matter data, we will notify workspace administrators before it takes effect rather than only updating the date below.

Contact

Questions about this policy or a request concerning your data can be sent to privacy@lawrs.com.